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[ENHANCEMENT] [v2.10.8] Add the ability to attach files during escalation #501

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@Arkham1997

Hi!

I’d like to ask: is it possible for the plugin to include an option to attach files when escalating a ticket? I know files can be attached to the task created by the escalation, but it would streamline the process if the document could be attached directly during the escalation itself.

Thanks in advance.

Best regards!

Activity

  1. github-actions commented on Oct 1, 2026

    @github-actions
    Contributor

    There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

    If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
    If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

    You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

  2. github-actions commented on Oct 2, 2026

    @github-actions
    Contributor

    This issue has been closed as we only track bugs here.

    You can open a topic to discuss with community about this enhancement on suggestion website.
    You can also contact GLPI editor team directly if you are willing to sponsor this feature.

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